Privacy & Cookie Policy

Soona General Trading Company LLC is a Delaware-based e-commerce business that specializes in selling home improvement goods. Established in 2020, our mission is to provide our customers with a wide range of high-quality products at competitive prices. Our team at Soona is dedicated to providing exceptional customer service and ensuring a positive shopping experience for all of our customers. We pride ourselves on our extensive product knowledge and expertise in the home improvement industry. We carefully select our products from trusted and reliable suppliers to ensure that every item on our website meets our high standards of quality. From tools and hardware to home improvement, we have something for every home improvement project. At Soona, we believe in transparency and honesty, and we work hard to make sure that our customers are fully informed about our products and policies. We also offer fast and secure shipping, so you can receive your purchase as soon as possible. We are constantly expanding our product range to bring you the latest and greatest in home improvement technology, so be sure to check back frequently for new arrivals. If you have any questions or comments, please do not hesitate to contact us, and we will be more than happy to assist you. Thank you for choosing Soona General Trading Company LLC for your home improvement needs. Privacy Policy At Soona General Trading Company LLC, we are committed to protecting the privacy of our customers. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information that we receive through our website and online services. Information Collection and Use We collect personal information from our customers when they create an account, place an order, or participate in other activities on our website. The personal information we collect may include your name, email address, mailing address, phone number, and payment information. We use this information to process your orders, communicate with you about your account and our services, and provide customer support. Cookies and Tracking Technologies Our website uses cookies and other tracking technologies to improve your browsing experience and to analyze website traffic. Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your preferences and actions, and help us to understand how our customers use our website. You can control the use of cookies and other tracking technologies on our website through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website. Disclosure of Personal Information We do not sell or share personal information with third parties, except as necessary to fulfill your order or as required by law. We may disclose your personal information to service providers who assist us with our website and online services, such as payment processors, shipping companies, and customer support providers. We may also disclose your personal information in response to a legal request, such as a subpoena or court order, or to protect the rights and safety of our customers and the public. Security We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. However, please note that no website or internet transmission is completely secure. As a result, we cannot guarantee the security of any personal information you transmit to us, and you do so at your own risk. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website, and we encourage you to review this Privacy Policy regularly for any updates. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at directors@soonaonline.com. Cookie Policy At Soona General Trading Company LLC, we use cookies to improve your browsing experience and to analyze website traffic. By using our website, you agree to our use of cookies in accordance with this Cookie Policy. What are Cookies Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your preferences and actions, and help us to understand how our customers use our website. Types of Cookies We use two types of cookies on our website: session cookies and persistent cookies. Session cookies are temporary files that are deleted from your computer or mobile device when you close your browser. Persistent cookies remain on your computer or mobile device until they expire or are deleted. Cookies we use • Necessary cookies: These are cookies that are essential for the website to function properly. They include, for example, cookies that enable you to log into secure areas of the website. • Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users find what they are looking for easily.